ASIC refund policy and process

ASIC refund policy and process

For ASIC to process your refund request, please email refundenquiries@asic.gov.au with the subject line as 'Refund Request for [Company Name]- ACN 123456789' and provide the following:

1: Proof of payment - such as bank receipt, bank statement, transaction history.

ASIC require proof that they are refunding to the correct party.

2: Copy of a bank statement where the refund is to be paid to; ASIC cannot refund to a credit card.

Please black out all transactions for privacy but ASIC require the name on the bank account, the BSB and the account number to be visible.

Alternatively, you can leave the amount on the account as a credit which will automatically be allocated to the next annual review.

Refunds can take up to 28 days to be completed.

Please note that if there is a company undergoing deregistration and their company balance is in credit, that the credit will not be automatically refunded and would be sent to unclaimed money if the above process has not been initiated before the deregistration date.