How to Enable Two-Factor Authentication (2FA)

How to Enable Two-Factor Authentication (2FA)

What is Two-Factor Authentication (2FA)?

Two-Factor Authentication (2FA) is an extra layer of security that protects your account from unauthorised access. It requires two steps to log in:
  1. Your password (something you know).
  2. A one-time code generated by an authenticator app (something you have).
Even if someone has your password, they won’t be able to access your account without the second verification step.

How to Enable 2FA on Your Waive Account

Follow these steps to enable 2FA:
  1. Log in to your Waive account. (Use your existing username and password to login to your account.)
  2. Navigate to the Settings tab.
  3. Select the 2FA tab.
  4. Enable 2FA.
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Please ensure you read the steps involved in enabling 2FA, as you will need to download the Google Authenticator app on your mobile phone from the app store.



  1. You can use any authenticator app (like Google Authenticator or Microsoft Authenticator, available via your phone's app store).
  2. Once you enable 2FA on the above screen, a QR code will appear.
  3. Open the authenticator app you downloaded and select to 'scan a QR code'.
  4. Scan the QR code using the authenticator app.
  5. Once the QR code is scanned, the authenticator app will generate a 6 digit, one-time code for you to enter into Waive.
  6. Once the code is entered, you have successfully enabled 2FA!
  7. Simply open the authenticator app each time you log in to Waive as it will always generate a new code for you to use.



Info
If you accidentally delete your authenticator app, or your Waive account within your authenticator app - please email us at support@waive.com.au, and we will remove 2FA from your account.
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Please note that this feature is currently only available to 'administrator' roles and 'account owner' roles. Users with the 'view only' roles are not able to access this feature yet.